Questions and answers.

Not yet. You can send a non-binding enquiry for Founder Membership or Pod Membership, or join the waitlist for Standard Membership or Performance Membership. Choosing training and viewing the regular price does not create a booking.

Confirmed training bookings open at launch, subject to availability. Membership does not guarantee a specific preferred slot.

Membership and payments start only when SPIN ARENA is operational and your membership is activated. If opening is delayed, no recurring membership fees are due before activation.

Founder Membership, Standard Membership, Performance Membership and Pod Membership have a minimum term of 12 months from activation. You can cancel with one month's notice to end your membership at the end of the minimum term. If you do not cancel, your membership continues indefinitely and can then be cancelled at any time with one month's notice.

The 24 months of price protection also start at activation and are independent of the minimum term. Price protection applies while your membership continues without interruption. After that, prices may change only as permitted by your contract and applicable law – not automatically.

Your Founder status ends when your Founder Membership ends. If you rejoin later, the regular terms available at that time apply.

8 slots per month: 4 for Peak and 4 for Off-Peak or Mid. Each included Arena slot covers 3 hours per person. Mid is subject to availability.

When two members train together, each uses one slot. Guests, coaches and extra Peak slots cost more.

In a Pod, you may use at most 1 existing Arena slot per calendar month for training with a coach. Independent Pod training is excluded.

8 slots per month: 4 for Peak and 4 for Off-Peak or Mid. One slot covers your own share of 2 hours in a private Pod. Mid is subject to availability.

Independent training: 2–4 people. Coaching: exactly 2 people plus the coach. Each person uses an eligible slot of their own or pays their share.

Of your 8 Pod slots, at most 1 per calendar month can be used for coaching. Arena slots apply in a Pod only for coaching. Up to 2 active Pod bookings per member. The final price and slots used will be confirmed before you make a binding booking.

At SPIN ARENA, you shape your training around your own rhythm: choose from available training times and reserve your slot in advance.

Generous training areas and the choice between shared training in the Performance Arena and a private Training Pod give you room to work towards your training goals.

SPIN ARENA complements your club training, within the relevant booking rules and subject to availability.

Performance Arena · 3 hours per person: Off-Peak: €40 · Mid: €50 · Peak: €60. Two people train together; each pays their own share.

Training Pod · total price for 2 hours for your whole group:

2 people: Off-Peak: €50 · Mid: €60 · Peak: €70.

3 people: Off-Peak: €70 · Mid: €85 · Peak: €100.

4 people: Off-Peak: €90 · Mid: €110 · Peak: €130.

These prices apply to independent training without member slots. Training with a coach is priced separately for exactly 2 people plus the coach. All prices include VAT.

Early Access: €99 per month for the first 25 members. The next 25 places cost €109 per month. No earlier than 90 days after opening, following a review of occupancy metrics and approval. The second pricing phase does not start automatically. There are no more than 50 Pod Memberships in total. Your price is protected for 24 months from activation.

Unused slots expire at month-end.

Exception: if we cannot offer enough sessions in your time categories, we carry forward the affected slots or refund the corresponding portion of your monthly fee. Slots carried forward because we cancel or cannot provide enough sessions do not expire at the original month-end.

Your plan’s booking rules apply. Preferred times depend on availability; Mid is available only when capacity allows.

Flex Peak gives each member an extra 3-hour Arena slot. Founder Membership and Standard Membership: €24, bookable from 48 hours before the session. Performance Membership: €19, from 5 days before. Subject to availability.

Arena training requires 2 people; independent Pod training requires 2–4. A training-partner pool is in preparation and will help you find training partners. Until then, arrange your slot directly with your training partners.

Still looking for a training partner? Get in touch.

Yes. You book and pay for your guest.

Arena: You use 1 Arena slot for 3 hours. Your guest pays €40 Off-Peak, €50 Mid or €60 Peak.

Pod: You use 1 Pod slot for your share of 2 hours. Each guest pays €25 Off-Peak, €30 Mid or €35 Peak. A total of 2–4 people train together. Without an available Pod slot, the full guest Pod price for your group size applies.

Direct booking opens at launch.

2 people · 1 coach · 1 private Pod · 2 hours.

For now: choose “Training with a coach”, then select the coach and time category. You receive a price preview; this does not create a booking.

Once booking opens: sign in, specify the participants and choose a date. Participants’ memberships, available slots and the final price are checked before you confirm a binding booking. Coaches must be approved by SPIN ARENA.

Paid or commercial coaching at SPIN ARENA is only permitted with approved coaches through the coaching booking process. This applies to the Performance Arena and Training Pods. A regular guest or member booking does not authorise you to offer paid or commercial training.

Exchanging tips during private training together without payment is allowed.

Stage 1 – First violation: You receive a verbal warning explaining the rules. The unauthorised coaching must stop immediately.

Stage 2 – Another violation after the warning: Your permission to book coaching is suspended. If misuse continues, we will review whether to suspend your entire training access.

You pay for the Pod plus one coach fee. For 2 people and 2 hours, the Pod costs: Off-Peak: €50 · Mid: €60 · Peak: €70.

The coach fee for 2 hours is added once: Kilian Dinkel €65, Alexander Yahmed €125.

Eligible member slots can reduce the Pod charge. See “Can I use my slots for coaching?” for how this works.

Yes. You can use at most 1 of your existing slots per calendar month for training with a coach. This applies to all four memberships.

Your slot covers your own Pod share for 2 hours. Each person can use at most one slot per session. An Arena slot is used in full; none of its 3 hours remain for later use. The full coach fee is always added.

Peak requires a Peak slot. Off-Peak or Mid requires one of your Off-Peak/Mid slots. Pod time bands apply, including for Arena members.

Each person is checked separately. Your membership must allow the slot on the chosen day; Mid is subject to availability. Without an eligible slot, or if your monthly allowance is already used, you pay your regular Pod share.

Cost examples for 2 people:

Both use an eligible slot: you pay only the full coach fee.

Only 1 person using an eligible slot, for example a member with a guest: you pay the other person’s €25 Off-Peak, €30 Mid or €35 Peak share plus the full coach fee.

Without eligible slots, or with 2 guests: you pay both Pod shares plus the full coach fee.

Membership, available slots and time-category eligibility are checked before a binding booking. No additional coaching slots are issued.

From 23:30 to 00:00, visits wind down as the venue closes. No new orders or regular service are available during this closing period. Please leave SPIN ARENA by 00:00.

Training balls are provided at no extra cost. Bring your own racket if possible; loan rackets will be offered. The Social Hub and Mobility Zone are included during your booked training visit. Drinks, food, coaching and training camps are charged separately.

Leave your training space ready for the next players.

Contact the support team using your booking or access information. If training cannot take place because of our access system, you receive a replacement session, your slots back or a refund.

Arena and independent Pod training: up to 24 hours before the start. Training with a coach: up to 48 hours before the start.

If you cancel before the deadline, your used slots are returned. For training with a coach, the cancelled booking also releases your monthly slot-use allowance. Paid bookings are refunded in full.

You can reschedule coached training less than 48 hours before the start if the coach agrees and a replacement session is confirmed. Without a confirmed replacement, the cancellation rules apply.

Late cancellations and non-attendance are not eligible for free cancellation. Used slots are not returned and payments are not refunded. Statutory rights and cancellations caused by SPIN ARENA remain unaffected.

Choose a replacement session or receive your slots or payment back. For training with a coach, the cancelled booking also releases your monthly slot-use allowance. A replacement session follows the slot rules for its calendar month. Slots returned for this reason do not expire at the original month-end.